Developing People: Performance Review System

Position Description Writing II

Equal Employment & Diversity

Ethics in Government

HRA Program Orientation & Myers-Briggs Type Indicator

Course Title

Arbitration School

Purpose

To provide the HR professional with a comprehensive overview of the labor arbitration process. This interactive course utilizes a variety of teaching methods to involve the participant, i.e., case studies, group (large and small) discussion and lecture.

Topics:

The presentation will address:

• An introduction to labor relations
• A review of the grievance procedure
• Process of case preparation and presentation
• Brief writing
• Disciplinary grievance
• Evidentiary and procedural problems
• A mock arbitration
• Decision and discussion with arbitrators

Length of Course:

5 consecutive days (participants may need to commit additional time based on group assignments).

Course Title

Benefits Administration (elective)

Purpose

To provide an in-depth review of the many benefits available to exempt and collective bargaining employees and their families as well as the eligibility requirements, processes, procedures and policy related to these benefits.

Topics:

Overview will include:

• Health Care, Spending Accounts and Prescription Drugs
• Dental and Vision Coverage
• Long-Term Care
• Mental Health and Substance Abuse
• Employee Assistance Program
• Life Insurance
• Occupational Injury Leave
• Workers’ Compensation
• Disability and Family Medical Leave
• Unemployment
• COBRA

Length of Course:

1 day

Course Title

Developing People: Performance Review System

Purpose

To ensure that each member of management understands the process involved in effectively planning, monitoring and evaluating the performance of his/her direct reports. Participants will obtain a thorough review of the obligations related to supervising, disciplining and developing employees.

Topics:

Presentation will address:

• The three main phases of the performance management process
  • Performance Planning
  • Performance Monitoring
  • Performance Review
• Tools and strategies that elicit the best performance from employees
• Developing clear, realistic, agreeable and measurable goals and plans
• Ensuring goals are aligned with the organizational and unit strategic plans
• Communicating to remove the barriers and deal with “unmotivated” employees
• Design and implement evaluation tools which serve to increase performance
• Solid documentation--maximizing rewards and minimizing discipline

Length of Course:

1/2 day

Course Title

Employment Law

Purpose

This is a one-day training designed to provide an awareness of employment laws as a guide for decision making in the participant’s work environment.  It is intended to provide an overview of a process for effectively understanding the law as it relates to employment practices.

Topics:

Participants will:

• Recognize and comprehend the laws governing employment issues
• Recognize the importance of systematically looking at employment issues to formulate an effective human resource policy
• Frame the current working environment relative to the law
• Avoid situations that may be viewed as discriminatory
• Conform to the law to provide a productive environment for employees

Length of Course:

1 day

Course Title

Equal Employment and Diversity

Purpose

To provide guidance and information that will help managers and supervisors effectively adhere to appropriate employment and diversity strategies and policies. This course serves to limit the risk and potential liability for the organization by training those in management on how to best work within their agencies to develop cohesive communication patterns and implement policies and procedures equally.

Topics:

The presentation will address:

• Compliance with federal and state EEO laws, policies and procedures
• What is diversity? (ethnic, racial, generational and competency differences)
• Valuable learning tools and resources available to help management create a positive work environment for all employees
• Recognizing and appreciating the diversity within the organization
• Creating an inclusive environment where all employees are provided opportunities to contribute and share their skills

Length of Course:

1 day

Course Title

Ethics in Government

Purpose

Historical overview of Ohio ethics laws and the Ohio Ethics Commission's role in the enforcement of those laws.

Topics:

Presentation will address:

• General information regarding the evolving role of the Ohio Ethics Commission
• Financial Disclosure Law
• Ohio's Ethics Laws
• A review of significant case studies

Length of Course:

1/2 day

Course Title

Discipline and the Grievance Process

Purpose

To provide exempt personnel with a better understanding of their role in the collective bargaining process and the steps in the grievance process.

Topics:

Presentation will address:

• "Official Rule Book"
• Limits of management's rights
• Management's function
• Impact of employer labor relations program
• Practice, precedents and grievances
• Contract administration
• Issue disputes
• Positive outcomes

Length of Course:

1 day

Course Title

HRA Program Orientation & Myers-Briggs Type Indicator

Purpose

Provides an overview of HRA courses and certification requirements.

An introduction to type theory, identifying the gifts and strengths within each of us. The “key” activity is for the participant to identify and explore their individual type as well as discuss the other types. As human resources professionals, it is important that you not only understand yourself, but others as well.

Topics:

• Program objectives and content
• Certificate options
• HRA, SHRM and IPMA certifications
• Billing/invoice process
• Questions and answers
• Increase the participants awareness of self and others
• Uncover normal differences in people as they relate to:
  • Source of energy
  • Method of information gathering
  • Basis for making decisions
  • Making lifestyle choices
• Identify individual gifts and strengths
• Review the impact type theory may have on preferred communication

Length of Course:

4 hours

Course Title

Job Analysis

Purpose

To provide government (state, county and city) human resources professionals with comprehensive instruction regarding how to perform job analysis for the development of position descriptions, position specific minimum qualifications (PSMQ's) and employee selection tools.

Topics:

The two-day workshop will address:

• Fundamental principles of job analysis
• Purpose and process of attaching PSMQ's to positions
• Job analysis process:
  • Conducting effective data gathering sessions
  • Writing descriptive duty, task, and knowledge, skill and ability (KSA) statements
  • Evaluating job data
• How to use the job analysis software program developed by Ohio Department of Administrative Services' staff
• Understanding the value of job analysis for selection purposes
• Use of a “quick” job analysis methodology; and
• How to implement the “Test Plan” resulting from job analysis

Length of Course:

1 day

Course Title

Managers' Guide to Interviewing

Purpose

To help hiring managers understand the significance of their role, the importance of their decisions and the appropriate manner to interview and select the most suitable candidates. This training provides the manager with the tools necessary to make the most appropriate selection.

Topics:

Presentation will address:

• Different types of interviews and varying methodologies used
• Interview questions: development, weights, anchors and different types
• Effective questioning techniques and questions to ask!
• What the interviewer should be prepared to discuss and share
• Confronting interviewer biases
• Reference checking - what’s appropriate

Length of Course:

1 day

Course Title

Position Description Writing I

Purpose

This course serves as both an introduction to and a review of the basic steps involved in developing position descriptions.

Topics:

• A review of the structure of clearly written job, duty, task and element statements
• Definitions of commonly used terms
• Review of related laws and rules
• A review of commonly used "Worker Characteristics"

Length of Course:

5 hours

Course Title

Position Description Writing II

Purpose

Position Description Writing II is an advanced version of the Position Description Writing I course. The discussion, information presented and examples used are more complex and reflect a deeper understanding of process.

Topics:

• A review of the structure of clearly written job, duty, task and element statements
• Review of related laws and rules
• Review of minimum qualifications
• Review of more difficult and complex classifications

Length of Course:

1 day

Course Title

Strategic Planning For Human Resources

Purpose

To help government agencies understand the importance of aligning HR functions, processes and management with all other tactical partners to effectively achieve organizational strategies and goals. 

Topics:

The following objectives will be met:

• Increased understanding of Human Resource Management (HRM) functions
• Understand HR’s value proposition and why it matters
• Review the steps and components of strategic planning and implementation, including SWOT and PEST analysis and the implications
• Gather the importance of managing and negotiating human relationships
• Develop a deeper knowledge of succession planning components and methods

Length of Course:

2 days

Course Title

Windmills (Disability Awareness Training)

Purpose

The Windmills program is specifically designed to train human resources (HR) and management personnel to effectively evaluate, hire and supervise people with disabilities.

Topics:

The program consists of fast-paced, fun, one-hour modules that encourage participation and interaction.

The modules consist of practical exercises and information that can be immediately utilized in your role as an HR professional.

Presentation will:

• Provide participants with an opportunity to evaluate their perception of those with disabilities and issues related to conducting employment interviews with persons who have a disabilities
• Provide an opportunity to discuss the issues related to communicating with an employee who has a disability
• Provide participants with an opportunity to ask questions regarding how to deal appropriately with people who may have a disabilities

Length of Course:

1/2 day