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State of Ohio / State Architect's Office
Performance Evaluation
SAO is committed to continuous improvement in the performance of services we provide our customer agencies and institutions, the processes and procedures
we establish, and the standard documents we develop.
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To ensure we are providing the best quality service to all of our customers, we strongly believe receiving direct feedback from all of our stakeholders is critical.
Our valued stakeholders in government and the design and construction industry include, but not limited to: state agencies, public colleges and universities, architects, engineers, surveyors, landscape architects, interior designers, testing and specialty consultants, construction managers, contractors, sub-contractors, material suppliers, bonding and insurance providers, printers, building and code officials, users of the new or renovated facilities and the general public. |
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Elecronic Survey (takes approx. 5 minutes to complete)
Printable Survey (which can be printed, filled out and mailed, e-mailed or faxed to our office at the contact information below.)
SAO created this evaluation to measure performance across 10 important dimensions for delivering management services and 10 related factors for assessing the processes, procedures and standard documents that are used state-wide for public facility construction. Through this 360 degree perspective from our stakeholders, SAO is positioned to leverage this important feedback from our stakeholders for continuous improvement when providing current and future services to our customers.
We request all stakeholders that have recently received service from the State Architect’s Office in the areas of project management, energy services or interior design, or have recently utilized the established processes and standard contract documents, to complete the attached SAO Performance Evaluation. In addition, SAO representatives will seek feedback, through the use of this evaluation, from project participants near the conclusion of each project. In those circumstances, we request that stakeholders identify the project name and number.
Thank you for the feedback! |
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