OIT Alerts
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Published Date -Thursday, April 17, 2014
Exchange SSL V2 to V3

All, the change to SSL Version 3 from SSL Version 2 was made this morning.  After making the change we are seeing large spikes in the utilization of the servers that broker your connection to your mailbox in the ID environment.  If you are in the EM environment, we are not seeing any issue at this time.  We are still working on resolving the issue in the ID environment.  Some users will see connection issues when trying to login to their mail. An example of this will be the message “Mailbox unavailable”.  This will be sporadic until the issue is resolved.  More details to follow as we learn them.


 

OIT Announcements
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Published Date -Wednesday, April 16, 2014
Firewall Upgrade Scheduled for 4/29/14 3 am-6am

Firewall operating systems will be upgraded on the enterprise datacenter firewalls in keeping with regulatory and security best practices. Between the hours of 3:00am and 6:00am, enterprise datacenter service users may experience short periods (less than 5 minutes) of service disruption as firewalls are rebooted. These disruptions would only occur twice within the two hour period as each tier of the datacenter is upgraded.

 

This maintenance will affect all enterprise data center services in the new datacenter architecture, which includes: Ohio.gov, SharePoint, Exchange, ID Authentication and most other hosted services.

Services that are unaffected by this maintenance are those services that reside in the legacy environment (Secured Hosting Services) to include: most JFS hosted services, OBG and SSTP.
 

 

Customer Service

Customer Service

Customer Service Center
CSC@ohio.gov
(614) 644-6860 or (877) 644-6860

CSC Quick Guide

 
Please contact us with comments or questions about your
customer service experience. 

CSC Manager
614.728.5623
CSC Consultant
614.995.4588
CSC Administrator
614.728.0934

 
 

 
 
 
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