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OIT Alerts
OIT Announcements
Published Date -Wednesday, October 22, 2014
OIT - Server Virtualization - October Service Release 10/26/14

This Sunday Oct 26th the Server Team will be Upgrading vCenter and vCenter Operations Manager as part of the October Service Release. Starting Sunday morning at 8am you will not be able to log into vCenter and lasting until 5pm.  Once completed we will be running vCenter 5.51 U1 and vCenter Operations Manager 5.8.3.

While you will be unable to log into either vCenter or vCenter Operations Manager all servers hosted within the private cloud will continue to operate.  No service disruption is anticipated to any hosted virtual server. 

 
Customer Service

Customer Service

Customer Service Center
CSC@ohio.gov
(614) 644-6860 or (877) 644-6860

CSC Quick Guide

 

Please continue to contact the Customer Service Center (CSC) via email (csc@ohio.gov) or at 614.644.6860 for your support needs.  For those of you who prefer self-service you may submit and review your incidents and service requests starting today through the ServiceNow Customer Portal at customer-service.ohio.gov.  Once you reach the ServiceNow Customer Service Portal, please sign on using your State of Ohio UserID and Password.  Select either “Something is Broken” for new service requests/incidents or “Incident Status” to view the current status of submitted incidents. 

 

 
Please contact us with comments or questions about your
customer service experience. 

           
Greg Pennington
CSC Manager
1.614.644.4363
greg.pennington@das.ohio.gov
Darlean Cummings
CSC Supervisor
1.614.644.8942
darlean.cummings@das.ohio.gov
Jeff Sagar
CSC Supervisor
1.614.914.4212
jeff.sagar@das.ohio.gov
           
 
 

 
 
 
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