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Customer Service

Customer Service Center
CSC@ohio.gov
(614) 644-6860 or (877) 644-6860

CSC Quick Guide

 

Please continue to contact the Customer Service Center (CSC) via email (csc@ohio.gov) or at 614.644.6860 for your support needs.  For those of you who prefer self-service you may submit and review your incidents and service requests starting today through the ServiceNow Customer Portal at customer-service.ohio.gov.  Once you reach the ServiceNow Customer Service Portal, please sign on using your State of Ohio UserID and Password.  Select either “Something is Broken” for new service requests/incidents or “Incident Status” to view the current status of submitted incidents. 

 

 
Please contact us with comments or questions about your
customer service experience. 

           
Greg Pennington
CSC Manager
1.614.644.4363
greg.pennington@das.ohio.gov
Darlean Cummings
CSC Supervisor
1.614.644.8942
darlean.cummings@das.ohio.gov
Jeff Sagar
CSC Supervisor
1.614.914.4212
jeff.sagar@das.ohio.gov
           
 
 

 
 
 
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