NEXT GENERATION TELEPHONY SERVICE (NGTS)

A Next Generation Telephony Service (NGTS) is replacing the state’s legacy Centrex phone system. The NGTS introduces many new features that will help reduce costs and enable state employees to serve constituents more efficiently, such as Voice over IP, audio conferencing, and video conferencing.

Phone User Resources

End User Documents

Accessibility Resources

Quick Start User Guides

Training Materials

Audio Conference Resources

Reference Materials

Contacts

Questions? If you have additional questions, contact state.itstandards.manager@oit.ohio.gov.

NGTS Service? To discuss acquiring NGTS service, contact CBTS at
IncidentsNGTS@cbts.com.


   
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