Ohio Employee Assistance Program
The Ohio Employee Assistance Program is an intake, information, counseling referral and support service for state employees and their family members. The OEAP is designed to help employees, managers, and agencies meet the many life challenges while remaining healthy, engaged, and productive. For instance, OEAP can assist employees in coping with personal problems such as family and parenting issues, alcohol, substance abuse, emotional concerns (e.g., anxiety, anger, grief or depression), as well as provide referral information when an employee may be experiencing legal and financial difficulties. Personal problems can affect your health and well-being as well as your job performance; therefore, OEAP is here to assist in resolving these problems. Unresolved problems may result in family disruption, job loss, health problems or even death.
The OEAP also assist managers/supervisors, unions and veterans with various services.
Making the Initial Contact
When a person contacts OEAP, the initial contact does not commit the caller to do anything. The caller may contact the OEAP as often as needed. A concerned co-worker, supervisor, or union representative may also contact OEAP regarding an employee or other individual who may need assistance from the OEAP. An OEAP consultant will not contact the person but will assist the caller regarding how to motivate or encourage the person in need to initiate contact with OEAP. OEAP consultants are prohibited from initiating contact with an employee who has not personally requested services. However, with the consent/authorization of the employee, the supervisor, manager or union representative may initiate a call to OEAP and provide background information.
OEAP Intake and Consultation Process
When a person contacts OEAP, the OEAP consultant will perform the following intake functions:
Make every effort to understand the full scope of the problem identified and any other contributing factors that may be helpful.
Determine the impact or severity of the issue involving the person's life as well as their job performance.
Ask questions to determine if the person is in immediate crisis (life threatening) and if the person’s job is at risk of termination.
Provide support, understanding and encouragement to individuals calling.
Keep in mind, the caller is not required to continue with any recommendation offered by an OEAP Consultant. For more information about the services OEAP can provide, contact the OEAP Office at 1.800.221.6327 or learn more about OEAP here.