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How to Contact the Ohio Employee Assistance Program

For direct assistance involving a personal, confidential problem, contact the OEAP office and ask for an OEAP consultant at 800-221-6327. OEAP Staff will take your calls during regular office hours which are 8 a.m. to 5 p.m. Monday through Friday. Staff members are not available on holidays or weekends. In an emergency, contact your local mental health agency or Optum Behavioral Solutions at 800-852-1091.

Ohio Employee Assistance Program Hours and Location
Office hours are 8 a.m. to 5 p.m. Monday through Friday.
Confidential voicemail is available other than the above time. 


Telephone:  614-644-8545
Toll-free Number:  800-221-6EAP (6327)
Fax:  614-728-3046
Address:  30 East Broad Street, 27th Floor, Columbus, Ohio 43215
Employees who work shifts, weekends (such as hospitals and institutions) or other variable hours have the option of calling from home for more privacy and convenience: prior to/after their shift or days off during the week.