Agency/Institution EAP Coordinator
Roles & Responsibilities
The agency / institution EAP coordinators volunteer their time to assist the Ohio Employee Assistance Program (OEAP) in carrying out its mission. The goal of OEAP is to ensure that every state employee is aware of available services. The role the agency EAP Coordinator plays is vital.
The role of agency EAP Coordinators may vary, depending on the needs of the agency. The primary functions of most agency / institution EAP coordinators fall under the following categories: Point of Contact or Resource, Program Knowledge, Confidentiality, Education and Training, and Promoting / Communicating OEAP services.
Responsibilities of the agency / institution EAP coordinator include the following:
Point of Contact and Resource
Education and Training
One of the most important areas in which to focus education efforts is that of helping supervisors / managers to understand the need for identifying problems. OEAP will provide training to supervisors on the proper techniques of intervening. Training can include the procedures for making a referral, the OEAP Participation Agreement and referencing the organization’s policy as guidance.
Promoting and Communicating OEAP Services
Ohio Employee Assistance Program (OEAP)
30 E. Broad St., 27th Floor
Columbus, Ohio 43215
800-221-6327 (Toll free phone number)
614-728-3046 (FAX number)